Legal
Privacy Policy
Last updated October 14, 2026
This policy explains how Valles Insurance Group ("we," "us") collects, uses, and protects information you share with us through this website, by phone, by email, or by text message.
Information we collect
When you request a quote or contact us, we collect the information you provide, such as your name, email address, phone number, date of birth, state, and general health and coverage details. Our website may also collect basic technical data such as browser type and pages visited.
How we use it
- To respond to your inquiry and provide insurance information and quotes
- To contact you by phone, email, or text message about your inquiry, where you have agreed
- To submit applications to insurance carriers at your request
- To comply with legal and regulatory obligations
Text messaging
If you opt in, we may send text messages about your inquiry, appointments, and policy service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell, rent, or share your mobile phone number or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we share information
We share information only as needed to serve you: with insurance carriers when you ask us to obtain a quote or apply for coverage, with service providers who help us operate (such as our CRM and phone systems) under confidentiality obligations, and when required by law. We do not sell your personal information.
How we protect it
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct, or delete your information, or to stop contacting you, by emailing info@vallesinsurancegroup.com or calling (512) 881-8172.
Changes
We may update this policy from time to time. The date above shows when it was last updated.